Privacy Policy 

By using any services provided by Tucker Fitness Company, you unconditionally agree to be bound by this privacy policy. Tucker Fitness Company takes your privacy seriously and is committed to protecting your data and handling it responsibly. As such, this privacy policy covers the data that Tucker Fitness Company collects and how we use it.

What information do we collect and how do we use it?

We collect and process your personal information for certain legitimate business purposes under the lawful basis of ‘contract’, allowing us to fulfil any contractual obligations related to the services we provide.

We do this to process applications and enquiries, to ensure you are safe to participate in an exercise programme, to administer your membership account, and to provide the best service to you, including checking in, providing ongoing coaching, and requesting feedback in order to improve our service. This includes: 

- The contact information you provide when you sign up, enquire, or apply to one of our services

- Information relating to your health and lifestyle when you fill in a PAR-Q or check in with us

- Payment information

Website cookies

Our website may use cookies to collect information. This includes information about browsing behaviour by people who access the website. Please find more information in our cookie policy below.

How may we share your information?

We will not share your data with any third party, other than those required by our business or utilised for the purpose of providing the membership services. Where this is done, we will ensure your data is appropriately protected by the service provider.

Third party sites, apps, and services

We cannot be responsible for the privacy policies and practices of other websites, apps, or services, even if you access them using links from our site, or during the delivery of our services. We recommend that you check the policy of each site you visit, any apps you use, or any third party services that you may register with. 

Photos & videos

Tucker Fitness Company may occasionally take photos and videos of sessions for social media and possible website usage. All due care will be taken to ensure that no one appears in filming or content created by us without prior consent. You have the right to withdraw consent or request a photo or video be removed at any point, and can do so by emailing jamie@tuckerfitnesscompany.com.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put a number of electronic and administrative processes in place to safeguard the information we collect and store.

Keeping your data up to date

You may request to see the information we hold and have it corrected or deleted at any time, please use the contact below to do this. You can expect that we will retain personal information for a reasonable period following an enquiry, and we may hold some information, such as that relating to your health, for up to seven years after the end of a membership.  

Contact

If you have any queries relating to this privacy or cookie policy, or if you wish to make a complaint about how we use your information, you can contact Jamie Tucker via jamie@tuckerfitnesscompany.com. If you are still not satisfied, you have the right to lodge a complaint with the information commissioner’s office (ICO).

Cookie Policy

By continuing to use our website, you agree to the use of cookies as described in this notice. 

What are cookies?

Like most websites, Tucker Fitness Company uses cookies to collect information. Cookies are small pieces of data that websites store on a device to improve your browsing experience by helping websites remember your preferences.

What are cookies used for?

Cookies are an important part of the Internet; they make using devices and accessing online information much smoother and personal, and affect lots of the useful features on websites.

A description of the type of cookies we use and their purpose is noted below.

Strictly necessary cookies

Some cookies are essential in order to help your device stream the information, so that you can move around websites and use their features. This includes positioning information on a smartphone screen, tablet device, or other screen, so that you can see the website and use its functionality.

Analytical/performance cookies

These cookies collect anonymous information about how you have used and interacted with the website. They are used to help us understand which pages you visit and how you navigate our website. These cookies do not collect information that identifies you, and are only used to improve how the website works.

Functionality cookies

These cookies are used to recognise users when they return to a website, remembering choices and enabling the personalisation of content. They may also be used to provide services, such as remembering when you have already filled in a form.

Targeting cookies

These cookies collect information about your browsing habits in order to allow us to deliver adverts that are more relevant to you. They are also used to limit the number of times you see an advert, as well as help measure the effectiveness of an advertising campaign. 

Disabling cookies

Nearly all modern browsers allow you to see what cookies you have and to clear them either all or individually. To find out how to do this, go to allaboutcookies.org, which contains comprehensive information on how to do so on a wide variety of desktop browsers. Be aware that disabling cookies may affect the functionality of this and many other websites that you visit.

Changes to this notice

We will occasionally update our privacy and cookies policies. We encourage you to periodically review this page to be informed of how we use your information. 

This privacy and cookies notice was last updated in January 2023.